Frequently Asked Questions about KeepMeHome®
Also see our "What is in-home care" for further reading.
Q) What if I only need help for a few hours a week?
One of the best features of is our flexibility. We can provide as little or as much help as you need from one hour a week to 24-hour, live-in care. KeepMeHome® is one the most flexible home care agencies in CT.
Q) How far in advance do I have to call for services?
KeepMeHome ® can arrange for services with as little as one hour’s advance notice, so long as sufficient information is available for us to assess the client's requirements. Naturally, the location of the person’s residence or care site and other factors come into consideration. Our first and foremost concern is always to give the client the best service with the best person. Our ability to respond is second to none.
Q) What towns in Connecticut do you cover?
KeepMeHome ® provides services throughout most towns in the entire state of Connecticut.
Q) What will the caregiver do for us?
Depending on the needs of the individual, the caregiver will provide a variety of services. These can include assistance with bathing and dressing, light housekeeping and meal preparation, to name a few. Our evaluation process, which can be done initially over the telephone, will help determine the range of services that would be most appropriate and best suited.
Q) If I need to cancel services, how far in advance do I have?
We appreciate at least 24 hours' notice if you need to cancel services. Of course, emergencies are also considered.
Q) When is the KeepMeHome office open?
We’re open from 6 a.m. to 10 p.m. every day of the year. Additionally, our personnel are available 24 hours a day to handle any emergency situations. Our office hours are one of the features that make KeepMeHome® unique. Instead of dealing with an answering service, you are dealing with live individuals familiar with your case at all times. Can’t find an answer here? Feel free to ask You may have questions additional about home health care and companion services. If you don’t find the answer you’re looking for here, please feel free to contact us or call 877-302-2323 any time, any day. There’s no obligation and we’ll do our best to get you the answers or the help you need.